
State Farm® Insurance Agent Mary Zell Spellman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tyler McCloskey
May 15, 2025
"Moved from MI to CA and Mary made switching insurance a breeze!"
"Tyler we are so happy that you moved to our amazing state. Welcome 🙏 and excited to have you here!"
Shameran Anderer
May 14, 2025
"Cheryl Rock is my "ROCK"! She is knowledgeable, courteous, professional, and really looks out for her clients' best interests! I never feel rushed when I call with any questions. The sense of security of knowing that she knows all about my policies and what I need is very reassuring."
Ronan Agnew
May 13, 2025
"Always great service and I highly recommend!"
Mike S
May 12, 2025
"Cheryl is awesome!"
"We think so too. Thank you for the review "
C C
May 12, 2025
"I have done business off and on at this location for many years. Each time, I was met with friendly, welcoming employees who made the daunting task of 'car insurance' stress-free and hassle-free. The employees were always professional and knowledgeable, answering all of my questions. I was taken care of promptly and felt confident walking out the door knowing I had the coverage I needed at a rate I was happy with."
"💪 we appreciate you so much! Thank you! "
Vicki Aime
May 8, 2025
"“I’ve worked with a lot of insurance people, and to be honest, I wasn’t expecting much. But Andrew followed through on everything he said he would. He saved me money, got me the right coverage, and didn’t try to oversell me anything. I actually walked away understanding my insurance better, which rarely happens. If you want someone who’s reliable and cares about you. he’s your guy."
"Vicki we appreciate you so much! Thank you! "
John McGrath
May 7, 2025
"We have been with this insurance company for years because they provide great customer service. I would highly recommend them!"
"John we appreciate you and your loyalty to us! Thank you for this review! 🫶"
Nicole McGrath
May 7, 2025
"They provide great customer service always checking all angles to help you save on your insurance. Shout out to Cheryl who is incredibly experienced and knowledgeable."
"Nicole, thank you for this review and that we can always help make it the right angle! We appreciate you! 🫶🫶🫶🎊"
Hannah Wolf
May 5, 2025
"Toni Serio was a huge help when our renewal was significantly delayed in State Farm's central processing system - she responded promptly and cheerfully to our calls/emails, and followed up to ensure that the process was completed!"
"Thank you for taking the time to share your thoughts!!! We’re so glad to hear about Toni and her service with our office. If you need anything from us, we’re here to help. "
Rachel Martin
April 26, 2025
"They are awsome! Cheryl is a sweetheart and always answers any questions I have! Will be here for many more years to come."
"Thank you! 🥰"
Richard Branca
April 17, 2025
"I am very happy with the service and the attention to detail with the Spellman Agency . I have had the pleasure to have been working with Cheryl Rock for over 25 years . Her response time and availability is second to none and it's been that way for each and every year. Her knowledge of the State Farm product helps me navigate the needs that suite me. It's because of her all my insurance needs are under one roof which makes it very simple. I have been a client of the State Farm Insurance Company for over 35 years . Thank you Cheryl for making life less complicated. GREAT JOB!!"
"Richard we appreciate you just as much! Thank you! ❤️"
CJ Branca
April 16, 2025
"I have been working with Cheryl Rock for decades and can't recommend her and Mary Spellman State Farm Insurance highly enough! She truly embodies exceptional service and professionalism. Cheryl’s hands-on approach makes you feel like you are her top priority, which is incredibly comforting during the stressful time of handling an insurance claim. Cheryl’s attentiveness and genuine concern provides a much-needed sense of relief in challenging situations. Cheryl’s customer service skills are beyond exceptional and set the bar that no one else can beat. I would give more stars if I could, as her outstanding service deserves to be recognized!"
"Cheryl is a gem! You are so appreciated 💕"
Mary B Flynn
April 15, 2025
"Cheryl has been my go to insurance lady for 4 years now and we are super happy with everything she does for our insurance needs . Customer service is amazing I highly recommend working with Cheryl"
"Mary you know you are a star to us! And you are so appreciated. 🥳"
lorraine jamison
April 11, 2025
"Great service, quick and less expensive!"
"Lorraine, you are so appreciated and thanks for lending us Andrew! He’s doing great 🙌"
Alice Guidry
April 8, 2025
"Cheryl Rock really rocks!!! Cheryl truly goes above and beyond in delivering excellent customer service. Her friendly demeanor and extensive knowledge make every interaction a positive experience. She worked diligently to restore our insurance, consistently following up and reassuring us throughout the process. Thanks to her efforts, everything turned out well. If you need assistance with your insurance, I highly recommend reaching out to Cheryl !!!"
"Alice, you know we appreciate you so much! Thank you for this review! 🤟"
Tishia Bouchez
April 8, 2025
"My husband has been with Statefarm since he was 16 years old and will be turning 62 this year. His prior agent had passed away suddenly and his associate Cheryl who was who we work with most of the time had to find a new place to land and our whole family would be following her where ever she ended up. Mary Zell Spellman State Farm became her new home. Cheryl is one of those agents who literally goes above and beyond for you , always gets right back to you and walks me through any of my concerns. She’s our #1 and always will be. Our whole family is so thankful for her!!!"
"Tishia, you make us so happy! Thank you for everything and trusting us in the process. 🫵"
Lisa Brende
April 3, 2025
"Cheryl Rock from State Farm has been my insurance agent for almost 20 years and is absolutely wonderful to work with. I will always recommend her to all my friends, family and clients as she’ll give exceptional customer service and attention to all. She’s simply the best!"
"Lisa, it's a pleasure working with you. I'm glad we were able to help you with your insurance needs. Reach out to us at any time if you ever need anything!"
Wil Von Der Ahe
April 3, 2025
"Cheryl is my agent for over 30 years! She has been so wonderful, helpful and anticipates any issues before they appear! Highly recommend!!"
"Cheryl is amazing isn't she! Thank you so much for your review!"
Jay S
April 3, 2025
"Very Professional and Polished Agency with Great Service and Deep Industry Knowledge: The team is great and Cheryl Rock truly ROCKS! Very helpful, dilligent and on it. She knows the business and her customers extremely well. I felt she's quicker and more efficient than the all the tech and Ai that others insurance giants use to herd you along...but you truly can't replace personality and experience. Would recommend to give them a shot. Thanks!"
"Jay!!! Thank you so much! We appreciate you! "
Andrew
April 2, 2025
"I’ve had the chance to work with Toni in the past year, and it has been a pleasure. She provides ample information, the right level of detail, and most importantly she listens. Great team and great support."
"Toni is amazing! Thank you for the review! "
JJ Vandemark
March 31, 2025
"I had the pleasure of working with Cheryl who was very helpful, knowledgeable, and experienced and made getting insurance for the first time a piece of cake!"
"Thank you for this review!! We appreciate you so much!!!"
John Bernard
July 13, 2024
"Would leave zero stars if they'd let me. State Farm is a scam. The only thing they're competent at is separating people from their money. Should you need them after a loss, good luck. I can't decide whether their behavior following a recent claim was incompetence, malpractice or outright fraud."
"John, I'm truly sorry to hear about your experience. Your feedback is important, and I appreciate you sharing your concerns. If there's anything specific you'd like to discuss or address, please feel free to reach out to our office. We're here to help with any questions or future needs you may have. Thank you for sharing your thoughts. Mary Spellman - State Farm Insurance Agent, San Francisco, CA John, this is with State Farm claims and nothing with our office."
Maxwell Yu
June 24, 2024
"Highly recommend!"
"Maxwell, I'm pleased you had a great experience with us! We're grateful for your recommendation and look forward to assisting you further with your insurance needs. Thank you for choosing our office! - Mary Spellman - State Farm Insurance Agent, San Francisco, CA"
Dana Hubley
June 24, 2024
"Highly recommend Mary Spellman for your insurance needs!"
"Thank you, Dana! I'm pleased to hear you highly recommend our insurance services. Ensuring top-notch coverage for our clients is our priority, and I'm grateful for your positive feedback. Feel free to reach out for any future insurance needs. Mary Spellman - State Farm Insurance Agent, San Francisco, CA"
A C
May 20, 2024
"Cheryl Rock and agent of state farms at Mary Spellman‘s office has really advocated for me . Once I informed them about the accident it seems like everything went a lot more smoother as far as getting my car in the shop I really like Mary Spellman and Cheryl Rock you did see and hear me you guys been very helpful.🙂"
"I'm sorry you had a negative experience with our claims department. While you have had great experiences with us, we understand that our association with them may impact your perception of us. We strive to provide excellent service to our customers. We know who we are, we hear you, and we are happy that we are addressing them and ensuring that you have a positive experience with us. Thank you for taking the time to review. Thank you for being our customer!"