State Farm® Insurance Agent Mary Zell Spellman

"Andrew did an outstanding job finding me a better home and auto policy. He helped me increase my coverage while actually lowering my costs."

"Thank you so much, Andrew with State Farm! You have been an incredible help throughout this entire process. I truly appreciate the time you took to explain everything in detail — not just what you were doing, but what it meant for me personally. You broke down the plans step-by-step and made sure I was completely comfortable with each one. It was clear that you were doing your best to get me the best possible deal, and that level of care did not go unnoticed. Talking with you felt more like chatting with family than a formal insurance call, and for that, I just want to say a heartfelt thank you. Your kindness, patience, and professionalism made all the difference!"

"I've been a long time and happy customer of Mary Spellman State Farm Agency for well over a decade. During that time, I've mainly worked directly with Cheryl Rock as my main point of contact on any issue that have come up. I recently was confronted with a very challenging insurance coverage situation and, once again, Cheryl was absolutely amazing to work with. Her knowledge and long time insurance industry experience with every type of insurance product becomes evident immediately when you're talking to her. And, the best part is that Cheryl always puts herself in the customers shoes and tries everything in her power to find the best and most affordable solution to address your issue. So, thanks again Cheryl for being such a huge help !! I truly appreciate it for my peace of mind !!"

"Toni has been very helpful in my transition to State Farm. She is very responsive and professional. Highly recommend!"

"I can't say enough about what a great experience it is working with State Farm. Cheryl provides excellent customer service on every encounter. She goes above and beyond to make sure my insurance needs are met and questions answered. I appreciate an agent who’s there when I need them."

"I had a great experience with Andrew, he’s extremely helpful and understanding. He was super informative and worked with my circumstances while also making sure we cover all of the bases I wanted to. Awesome people to work with."

"I wanted to express my appreciation for Andrew Severaid he is amazing! He helped my friend find a great car insurance plan within her budget and he made the whole process super easy. He was patient, answered all her questions, and made sure she understood everything before moving forward. You can tell he genuinely cares about helping people. If you’re looking for great coverage at a good price, definitely reach out to Andrew! Thanks again Andrew!"

"Andrew was great helping us with home and car insurance"

"“I’ve been with State Farm for a few years now and Cheryl’s service has always been outstanding. She has consistently gone above and beyond to make sure my auto insurance needs are met, whether it’s explaining policy updates, helping with claims, or making sure I’m getting the best rates available. It’s rare to find someone so dependable and trustworthy in this industry, and I truly appreciate the peace of mind that comes with having an agent who’s always there when I need them.”"

"Whenever I have an insurance question I turn to Toni Serio on Mary’s team. She has provided consistently excellent service."

"Mary and her team have been very helpful in always getting what I need in terms of insurance. They are friendly, caring, knowledgable, and quick to provide. I highly recommend anyone looking for insurance to check out Mary and her team!"

"Couldnt ask for better service"

"I had an abrupt life change that Cheryl Rock handled with incredible empathy and competence. She knew how to handle my insurance change and was patient with me through the process. Most customer service agents in businesses rush through transactions but Cheryl was intuitive and knew to be patient. Thank you Cheryl!"

"Toni Serio was very helpful and assisted me in changes to my auto policy."

"Great, prompt service. Thank you so much!"

"Mary Spellman has an excellent team that creates a knowledgeable environment where both agent and customer can thrive. Big thank you to Toni for processing my quote efficiently!"

"Cheryl, who is an office executive, has continued to be helpful with all my insurance needs over the years. She is smart, upbeat and looking out for our interests (yes, even in this culture)!"

"Great job! Extremely knowledgeable, and accessable...really appreciate the great job, Cheryl!"

"Andrew has helped me for years with my car and condo insurance. Just when I think I understand insurance, the laws change and he always explains things in a way I understand and even helped me with properties in other states. Whenever it’s time to get a new quote I always call Andrew first. I trust him and really appreciate how he always looks out for me without over selling me."

"Been with Mary and Statefarm since 2016 and they have been very responsive and helpful. Recently I worked with Toni Serio and it was a seamless exchange to get my new policy setup and running. Really appreciate the help!"

"Cheryl Rock was incredibly helpful in my time with State Farm in SF. On numerous occasions over the last few years she’s gone out of her way to assist me and to help save me money - she even was willing to help me maintain my loyalty discounts as I moved to a new state by working directly with my new rep to ensure I got the best deal possible. She is incredibly well versed in the policies and is willing to go above and beyond for her clients."

"Cheryl has been great help understand the things that I need to get done gives me the cheapest and best price with good quality Most importantly, she understands what she’s doing and how to serve you correctly. Just want to say thank you and I appreciate all the things you have done for me."

"Our family has been with State Farm for generations. We can't imagine working with anyone else. There are situations where you need to jump on the phone and have your call answered within three rings. Yes, there are agents out there with these types of work standards and yes, it's the norm. Cheryl Rock is my go to person whenever I have a question with my policies. Having a wise and seasoned professional with 25 years experience to support my main agent is crucial-it's the only way to conduct business. She's efficient, responsive, and fast; all adjectives apply via phone, email, and text-depending on your current needs. Mary Spellman is a local agent who has a system that works. Her ability to help is dependent on your ability to communicate. No matter what the situation, her office is able to extrapolate your needs after a brief and effective conversation."

"Something I thought would take many tens of minutes took just a few. Toni Serio Is always efficient."

"I have several cars and Andrew has helped me insure all of them. Very down to earth knows the business inside and out and treats me like family keep up the good work."