State Farm® Insurance Agent Mary Zell Spellman

"So these guys are amazing specifically Cheryl rock and Mary Spellman are like Batman and Robin total heroes. They literally saved me $200 a month just on one policy and they’re always there to answer the phone calls and Cheryl is just Darling to talk to you on the phone. And so helpful
If I could give them 10 out of five, stars, I would
Couldn’t be happier since I switched Tru professionals
Thank you, Batman and Robin
Raphy"

"David and Mary are so wonderful. They really make you feel like family."

"I worked on some of my policies with David Christopherson. He did a great job! He followed up and generally was enjoyable to work with and most importantly got everything done I needed."

"Everyone who works here is an absolute joy who genuinely prioritizes the customers. Extremely transparent and easy to work with. Also helps that their rates are extremely competitive, even compared to lower-tier insurance companies. 10/10 would recommend!"

"Cheryl Rock of the Spellman office provide outstanding, proactive service--she's noticed a few things for me which we caught before they became problems! Thanks, Cheryl!"

"Mary is super nice !! Very professional and gives amazing customer service!! Definitely recommend."

"Cheryl is very official and understanding agent.!
thank you Cheryl!"

"I had an easy process and handled in a timely manner."

"Cheryl Rock really rocks. Ashe is one GGREAT agent. Samrt, kind and helpful."

"Toni Serio is an excellent representative. Great attitude, easy to talk to. She's very efficient."

"I had a great experience with Toni and Cheryl. They worked together to keep me at State Farm instead of going somewhere else. I appreciate it!"

"It is always great to talk to staff here. I have been a customer for more than 20 years. Whenever I call they patiently answer all my questions and explain things much better than the 800 number agents. I feel like they really care about what's best for me. For example before buying an EV Cheryl offered to give me quotes on different makes/models to compare and make an informed decision."

"Excellent service!"

"Mary and her team are amazing to work with. This time I spoke with Toni and he helped me the documentation I needed and Cheryl was always responsive and informative. I appreciate all the help you’ve extended. Thank you"

"Toni was very helpful and responsive when I needed some paperwork taken care of. She made the process easy and smooth, and I really appreciate her professionalism and quick assistance. Highly recommend!"

"Toni was incredible to work with. We needed urgent updates to our renters insurance in order to move into our new place, and she handled everything right away. She updated our policy, added the required additional interest, and made sure all renter requirements were met without any delays.

She was fast, responsive, kind, and extremely helpful throughout the whole process. I am so grateful for her support and would absolutely recommend her to anyone who wants an insurance agent who truly shows up for their clients."

"Toni was awesome! She was very responsive and proactive in making sure I am getting the best bang for my buck! She was also very considerate of my busy schedule!"

"Received poor service"

"Dealing with insurance companies can often be a frustrating experience. I was recently rear-ended on the highway during traffic, and to make matters worse, the other driver didn’t have a valid license. I was sure the situation was going to be a major headache.

When I called State Farm, Cheryl was exactly what I needed to ease my anxiety. She walked me through how to handle the other driver’s insurance company and clearly explained what my next steps should be. She even encouraged me to call back after a few days so she could help me follow up and offer additional guidance.

Since then, I’ve spoken with her a couple more times, and she has consistently made this entire process much easier. My car is now repaired, and while I’m still waiting for the other insurance company to get their act together, I truly appreciate the support I received.

Thank you, Mary Spellman, and thank you, Cheryl!"

"Being with Mary Zell Spellman State Farm for over 10 years. Got home, life and insurance and very happy with the services. Thank you Cheryl for your expertise. You ROCK!"

"Been with Mary and State Farm since 2009 and they have been very responsive and helpful.

Recently I worked with Toni Serio and it was a seamless exchange to get my coverage changed. She answered all of my questions quickly and clearly. Really appreciate the help!"

"Cheryl R at Mary Zell Spellman is the best insurance agent I've ever worked with. A true partner to help get the best and most efficient coverage for my family. Couldn't ask for a better insurance team."

"Elliott was professional and extremely helpful!"

"Cheryl is the best"

"I can barely afford to have car insurance irs so high I can't afford to buy groceries"