State Farm® Insurance Agent Mary Zell Spellman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
marcy liner
July 10, 2026
"I worked on some of my policies with David Christopherson. He did a great job! He followed up and generally was enjoyable to work with and most importantly got everything done I needed."
Thomas Kuo
June 26, 2026
"Everyone who works here is an absolute joy who genuinely prioritizes the customers. Extremely transparent and easy to work with. Also helps that their rates are extremely competitive, even compared to lower-tier insurance companies. 10/10 would recommend!"
Peter Turnbull
June 2, 2026
"Cheryl Rock of the Spellman office provide outstanding, proactive service--she's noticed a few things for me which we caught before they became problems! Thanks, Cheryl!"
Frida Guerra
May 12, 2026
"Mary is super nice !! Very professional and gives amazing customer service!! Definitely recommend."
Margarita Soyfertis
April 29, 2026
"Cheryl is very official and understanding agent.!
thank you Cheryl!"
Vivian Ruiz
April 29, 2026
"I had an easy process and handled in a timely manner."
Michael Markowitz
April 14, 2026
"Cheryl Rock really rocks. Ashe is one GGREAT agent. Samrt, kind and helpful."
Vy Dilong
April 10, 2026
"Toni Serio is an excellent representative. Great attitude, easy to talk to. She's very efficient."
Sarah Doss
March 19, 2026
"I had a great experience with Toni and Cheryl. They worked together to keep me at State Farm instead of going somewhere else. I appreciate it!"
Ammar Ibrahim
March 12, 2026
"It is always great to talk to staff here. I have been a customer for more than 20 years. Whenever I call they patiently answer all my questions and explain things much better than the 800 number agents. I feel like they really care about what's best for me. For example before buying an EV Cheryl offered to give me quotes on different makes/models to compare and make an informed decision."
Edwin Chin
February 25, 2026
"Excellent service!"
Margarita
February 21, 2026
"Mary and her team are amazing to work with. This time I spoke with Toni and he helped me the documentation I needed and Cheryl was always responsive and informative. I appreciate all the help you’ve extended. Thank you"
pat bolger
February 13, 2026
"Toni was very helpful and responsive when I needed some paperwork taken care of. She made the process easy and smooth, and I really appreciate her professionalism and quick assistance. Highly recommend!"
Ashley White
January 28, 2026
"Toni was incredible to work with. We needed urgent updates to our renters insurance in order to move into our new place, and she handled everything right away. She updated our policy, added the required additional interest, and made sure all renter requirements were met without any delays.
She was fast, responsive, kind, and extremely helpful throughout the whole process. I am so grateful for her support and would absolutely recommend her to anyone who wants an insurance agent who truly shows up for their clients."
Corky Henderson
January 7, 2026
"Toni was awesome! She was very responsive and proactive in making sure I am getting the best bang for my buck! She was also very considerate of my busy schedule!"
Andrew Butler
December 15, 2025
"Received poor service"
Roberto Chicas
December 8, 2025
"Dealing with insurance companies can often be a frustrating experience. I was recently rear-ended on the highway during traffic, and to make matters worse, the other driver didn’t have a valid license. I was sure the situation was going to be a major headache.
When I called State Farm, Cheryl was exactly what I needed to ease my anxiety. She walked me through how to handle the other driver’s insurance company and clearly explained what my next steps should be. She even encouraged me to call back after a few days so she could help me follow up and offer additional guidance.
Since then, I’ve spoken with her a couple more times, and she has consistently made this entire process much easier. My car is now repaired, and while I’m still waiting for the other insurance company to get their act together, I truly appreciate the support I received.
Thank you, Mary Spellman, and thank you, Cheryl!"
Grand Prix
December 6, 2025
"Being with Mary Zell Spellman State Farm for over 10 years. Got home, life and insurance and very happy with the services. Thank you Cheryl for your expertise. You ROCK!"
"Grand Prix, 🏎️ your name is what makes us want to make sure everyone feels like a winner!🥇
These reviews keep us going that extra mile. "
Welly Chiu
November 19, 2025
"Been with Mary and State Farm since 2009 and they have been very responsive and helpful.
Recently I worked with Toni Serio and it was a seamless exchange to get my coverage changed. She answered all of my questions quickly and clearly. Really appreciate the help!"
"Welly, you know how much you mean to us. If you don’t know, now you know. This review means the world to us. 🌎"
seth ford
November 11, 2025
"Cheryl R at Mary Zell Spellman is the best insurance agent I've ever worked with. A true partner to help get the best and most efficient coverage for my family. Couldn't ask for a better insurance team."
"Seth, we like to think we are the Clydesdales of insurance agents only because we are steered by the best customers like you! 🐎
Thank you for being part of our amazing family here. 🤗"
Alexandra Huynh
November 5, 2025
"Elliott was professional and extremely helpful!"
"Thanks 🙏 so much for this review! We think you are pretty special also! "
Ben Chapman
November 4, 2025
"Cheryl is the best"
"No Ben, you’re the best. "
Jacqueline Jackson
October 30, 2025
"I can barely afford to have car insurance irs so high I can't afford to buy groceries"
"Thank you for sharing your experience. I know how hard it is right now with prices going up on everything, and am truly sorry you are feeling the stress. Being able to afford both insurance and groceries should not be such a struggle.
I really appreciate that you have been a long time customer with us and get the value you deserve. I value your loyalty. If you decide that you aren’t getting the level of service you are accustomed to with us, please know we’ll welcome you back with open arms. 🤗
You can always reach us by text, phone, or in-person.
"
Fernando Lisboa
October 28, 2025
"Cheryl was a pleasure to work with. She worked hard to make my inter state move a breeze and was extremely helpful every step of the way. I would highly recommend working with her!"
"Fernando, welcome to the golden state. It’s golden because it shines brighter with customers like you! ✨
We appreciate you taking the time to write this review "
Vincent
October 21, 2025
"Ms. Shyrle Rock was simplest the best agent I ever encountered in decades with State Farm! Courtesy, patience with details, ...give her the highest bonuses if there's system!"
"Vincent, the highest bonus we get is providing the best service to long term customers like you!
Thank you 🙏 for always being a joy to work with! "